Terms of Service

Introduction

Welcome to Homeva. These Terms of Service govern your use of our website and services. By accessing or purchasing from our store, you agree to comply with and be bound by these Terms.

Please read these Terms carefully before using our website.

1. Account Terms

By using this website, you confirm that:

• You are at least 18 years old or accessing the website under parental supervision.
• The information you provide is accurate and complete.
• You are responsible for maintaining the confidentiality of your account and password.

Homeva reserves the right to suspend or terminate accounts that provide false information or violate these Terms.

2. Pricing & Payment

All prices listed on the website are in Indian Rupees (INR) unless stated otherwise.

We reserve the right to:

• Change product prices without prior notice
• Correct pricing errors
• Cancel orders affected by incorrect pricing

Payments must be made through approved payment methods available on our website. Orders will only be processed after successful payment confirmation.

3. Product Descriptions

We strive to ensure that product descriptions, images, pricing, and availability are accurate. However, Homeva does not guarantee that all information is error-free, complete, or current.

Product colors may appear slightly different depending on screen settings and device displays.

We reserve the right to modify or discontinue products without notice.

4. Order Acceptance & Cancellation

Placing an order does not guarantee acceptance.

Homeva reserves the right to:

• Refuse or cancel any order
• Limit quantities purchased
• Cancel orders suspected of fraud or unauthorized activity

If your order is canceled after payment, the applicable refund will be processed to your original payment method.

5. Shipping & Delivery

We aim to process and dispatch orders within [BUSINESS DAYS] business days unless otherwise stated.

Delivery timelines may vary depending on:

• Customer location
• Courier availability
• Public holidays
• Unexpected delays beyond our control

While we strive for timely delivery, Homeva is not liable for delays caused by courier partners or external circumstances.

Customers are responsible for providing accurate shipping information.

6. Returns, Refunds & Exchanges

Customers may request returns or exchanges subject to our Return Policy.

To qualify for returns:

• Products must be unused and in original packaging
• Return requests must be made within [RETURN PERIOD] days of delivery

Refunds will be processed after product inspection and approval.

Certain items may not be eligible for return due to hygiene, customization, or other applicable reasons.

Shipping charges may be non-refundable unless the return is due to an error from Homeva.

7. Prohibited Uses

You agree not to use this website:

• For unlawful purposes
• To violate any applicable laws or regulations
• To distribute malicious software or harmful code
• To infringe intellectual property rights
• To engage in fraudulent or abusive activity
• To interfere with website security or functionality

Violation of these Terms may result in immediate suspension of access.

8. Intellectual Property

All website content including:

• logos
• branding
• images
• text
• graphics
• product listings

are the property of Homeva and may not be copied, reproduced, or used without written permission.

9. Limitation of Liability

To the maximum extent permitted by law, Homeva shall not be liable for:

• indirect or incidental damages
• loss of profits
• business interruption
• data loss
• delays caused by third-party services

Our total liability for any claim relating to a purchase shall not exceed the amount paid for the product.

10. Third-Party Services

Our website may use third-party services including payment gateways, logistics providers, analytics tools, and advertising platforms.

Homeva is not responsible for the policies or practices of third-party providers.